How To Troubleshoot Unable To Detect Range Extender SSID?

After configuring and rebooting the Netgear extender if you are not getting the SSID of your extender, then check if it is being broadcasted or not

  1. Connect the computer to the extender.
  2. Open
  3. Enter the default username and password to login.
  4. Open ‘Wi-fi settings’ and check if the SSID for 2.4 GHz or 5 GHz is enabled on the extender or not.
  5. If you are using the older version of the Netgear WiFi extender setup website, then go to ‘Enable wireless AP’ followed by ‘SSID broadcast’.
  6. Check and verify the SSID of your range extender. It must be open for display.

Blinking Power LED:

If the firmware of your extender is corrupted or the extender is not getting the proper supply.

  • Check if it is connected to the power source or not.
  • Reset the extender by pressing the button with the help of a paper clip or pin.
  • If the power LED is still blinking, then download the latest firmware. Sometimes, if you are getting Netgear genie smart setup problems, then you find it difficult to install the update. Contact extender experts.
  • You need to perform a hard reset of your extender thereafter.
  • Connect the extender to the computer physically and check the IP address. If no IP address is assigned, you need to assign the IP manually.
  • Restart the computer.
  • Open the command prompt and ping IP address.
  • If the address gets opened then move to the next step, otherwise the firmware of your extender is beyond recovery.
  • Run the TFTP2 file.
  • Enter the username and password in the IP address server box.
  • From the file menu, go to the ‘Browse Button’ and select the latest firmware.
  • Go to the ‘Upgrade button’ and see if any new message is available or not.
  • If the firmware upgrade is successful, you can change the IP to DHCP again.
  • Again hard reset the extender and set it up normally.

This is how you can troubleshoot the problem of SSID detection on your range extender. If you need further support, contact extender experts.

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